Refund Policy

Thank you for choosing our programs. We strive to provide exceptional experiences for our participants. Please read the following refund policy carefully.

1. Finality of Purchases: All purchases of our programs are considered final. Once you have enrolled and made payment, refunds will not be issued except in specific emergency situations, which will be determined at the discretion of management.

2. Emergency Exceptions: Emergency situations are assessed on a case-by-case basis by our management team. These may include but are not limited to severe illness, injury preventing participation, or other unforeseen circumstances beyond your control. We understand that life can sometimes throw unexpected challenges, and we will do our best to accommodate genuine emergencies.

3. Non-Emergency Circumstances: Refunds will not be granted for reasons such as common illness, personal injury not inhibiting participation, or simply no longer interested in the program. We understand that children may change their interests, but our programs are built and organized based on specific participant numbers and commitments.

4. Exclusions: The following circumstances are not considered emergencies and will not be eligible for refunds:

  • Vacation or planned time away from the sport.
  • Other engagements or commitments conflicting with the program schedule.

5. Non-Refundable Fees: Certain fees associated with the program are non-negotiable and will not be refunded under any circumstances. These include, but are not limited to:

  • Uniform costs
  • Administrative fees related to sign-up
  • Fees for any days attended
  • Holding spot fees, which represent a commitment that we can no longer sell
  • Processing fees associated with refund transactions

The non-refundable amount for each program will be determined by management, considering the specific value of the program and associated costs.

6. Contact Us: If you believe you qualify for a refund under emergency circumstances, please contact our management team as soon as possible to discuss your situation. We are here to assist you and will handle each case with care and consideration.

By enrolling in our programs, you acknowledge and accept the terms outlined in this refund policy.

Thank you for your understanding and cooperation.

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